Empowering Seafarers:
Emotional wellbeing onboard and ashore
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Calling for support does not mean something is wrong with you !
Remember, seeking support for your well-being and that of your loved ones is a sign of strength and care!
+65 3158 4000
Feeling Isolated
Long periods away from family and friends can lead to feelings of loneliness and isolation. If you are struggling with these emotions, WeTeam is here to offer a listening ear and support.
All about
the weteam
WeTeam is an initiative powered by Synergy Marine Group, with a vision to provide proactive support for keeping seafarers, the ashore team & all their loved ones emotionally safe and sound. Our team consists of qualified & empathetic professionals who are well-trained and highly experienced in counselling individuals across the globe. Synergy Marine Group has initiated various engagements to ensure overall emotional health and safety!. Today, we have positively impacted over 5,000 seafarers’ lives and have engaged the ashore employees with various wellbeing initiatives, mental health sensitisation training, and wellness sessions.
Our Mission
WeTeam stands at the heart of Synergy's mission to ensure that every seafarer safely returns home, both physically and emotionally sound. We aim to provide confidential and compassionate support to both seafarers, the ashore team, and their loved ones 24/7!
Accessible Communication
We're just a call or a click away. With our multiple communication channels, you can reach us whenever you need, in any mode you prefer.
All-levels Support
From minor challenges to major crises, we're ready to support you through it all. Your concerns matter to us, no matter how big or small.
Emotional Wellbeing
Nurturing emotional wellbeing for seafarers and ashore employees with tailored resources for navigating the challenges of the maritime industry.
Rapid Response
When emergencies occur, our dedicated team jumps into action. Quick, effective support is our promise during a crisis.
Products for Seafarers
This aims to understand the emotional status of seafarers onboard & ashore by sharing an overview of their emotional wellbeing followed by one-on-one coaching sessions and to ensure the safety of seafarers and Ships.
A multilingual helpline that connects any seafarer to a team of qualified psychologists to offer immediate support as needed.
Champions training equips seafarers to recognise and address their colleagues' emotional and mental health needs, by reducing stigma and enhancing wellbeing and safety onboard.
Sensitizing leaders-seafarers about mental health and equipping them with tools to manage wellbeing onboard for self and crew.
Counselling support and micro skills wellbeing program for family members and loved ones.
Resources
Sailing the seas of emotional wellbeing
Life's journey is much like sailing the seas – full of ups and downs. Just as sailors’ expertise helps you navigate through rough waters, your inner resilience helps you weather inner challenges.
With simple strategies, you can steer your path efficiently and become more resilient than ever.
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Navigating stress waves at sea
Ashore employees play a crucial role in maritime operations, but face stress impacting their emotional wellbeing. A 2019 study highlights this issue. To assist, Synergy and Manah Wellness have launched collaborative efforts, aiming to support ashore teams and their loved ones, ensuring emotional health and safety.
FAQs
The WeTeam counsellors, in addition to their expertise, are very experienced in the maritime industry. They provide bespoke support with the understanding of the employees and their family stresses and requirements. Additionally, WeTeam takes a proactive approach to increase channels for seafarers to reach out like Whatsapp / Messenger & Email.
The support is available to everyone who is part of Synergy Maritime (Ashore employee, Seafarers or their family members. The service caters to people across all nationalities, religions, age groups, gender identities, sexual orientations, languages and most importantly, across issues.
No. WeTeam counselors will not disclose any personal information to any outside party including Synergy Maritime.
No, all the counselling and chat support provided for all employees at Synergy is completely free of cost.
There are no legal implications and/or obligations on either party. The service is essentially to provide emotional and wellbeing support. The information shared by the caller is voluntary and optional to keep confidential. The counsellors shall take notes of the case for future reference and case studies to improve the services.
The counselors are legally bound to maintain the confidentiality of all the information. They shall only share the statistics on the number and type of calls and emails received from Synergy Maritime. The information that counsellors collect is to ensure that you and your loved ones get personalised support and can be reached in case of technical error.
Need someone to talk to? We're here for you.
Our compassionate professionals are available 24/7 to help enhance the wellbeing journey of you and your loved ones.
+65 3158 4000
Products for Ashore team
Understanding the emotional status of all the employees via assessments and individual reflection sessions to ensure their and organization’s safety.
Sessions on mental health sensitizations and de-stigmatizations. To date, 200+ employees have Successfully sensitised.
A 2-day, 4-hour training programme, curated to empower superintendent & employees with skills and resources to guide and support seafarers, and their team members in adopting best practices to build a healthy work environment.
Small robust energizer sessions combined for all teams in order to help them relax and rejuvenate amidst their hectic work routine.
Bimonthly sessions curated for employees as per the goals and challenges of each team.
One of the most critical roles in the maritime industry is played by Ashore employees as they ensure support and facilitate the smooth operations of the ship that is sailing. A study conducted in 2019 observed that higher job demands are linked to increased levels of stress and reduced emotional wellbeing (Poomsawat & Na Songkhla). In order to help the ashore teams manage emotional wellbeing, and to support their colleagues and loved ones; Synergy in collaboration with Manah Wellness has initiated various engagements to ensure overall emotional health and safety!